Training
Through training we help personnel and management invest in skills areas, increasing the level of service that ultimately increases efficiency and the ability of organisations to extend their business base and profitability.
Investing in staff training will also increase the self-image of personnel and can give them achievable targets to aim for. This is important in any working environment to avoid stagnated staff and give them a purpose in their work.
All programmes are tailor made to the clients specific needs and contend designed around this. There are a number of other programmes that can be delivered according to your needs; we also work with Prince Songkla University to deliver certificate programmes.
Programmes
Customer service management
- Dealing with demanding customers
- Customer service systems
- Training your team in customer service
- Understanding multicultural values in customer service
Sales Techniques
- Personal selling skills
- Negotiation skills
Communication Skills
- Commercial writing
- Presentation skills
Key Marketing Skills
Management Development
- Intercultural Transformational Leadership Skills
- Teambuilding Skills
- Transformational Teamwork Skills
- Leadership and Motivation
Human Resources
- Induction and appraisal skills and planning
- Planning and implementing training
- Training Skills for Supervisors and Training Managers
Cross cultural communication and understanding
Business planning
Our strategic business partners
We have a number of partners who are tried and tested and work with us to handle business solutions
- Web design and hosting
- Graphic design and printing
- Villa management
- Phuket Concierge providing first class hosting and services for you guests
- Hospitality and catering services
- Tour desk operations
Contact us and we will assist you with you needs